How
long will it take to find a tenant for my property?
We
commence marketing your property the moment you place it in our
hands. It will also be cross-matched with our prospective tenants
database.
There can
often be seasonal factors to consider, as well as fluctuations in
supply and demand caused by economic forces outside our control,
however, we devote all available resources into getting you the most
suitable tenant, in the shortest time possible for the highest
possible rent.
How
do you qualify prospective tenants?
We
strive to provide you with the highest calibre tenants for your
property. Our tenant qualification process includes:
- The
completion of a highly detailed Application Form.
- Thorough
checking of all information provided in the Application
including means of income, employment and previous tenancies.
Do
I have to insure the property or does the tenant do that?
Yes.
You must maintain your own insurance cover on the building,
contents and public liability. If the property is a Strata unit, the Strata Company insures
the building, but you should have contents insurance for the
carpets, blinds, curtains, light fittings and any appliances inside
the unit. The tenant is
responsible for his or her own personal effects.
How
promptly do you process your monthly rent statements and pay me my
money?
We
process rent statements on the first day of each month and funds will be deposited to your bank account within five working
days.
How
are rent collections handled?
Tenants
are given two options in paying rent:
These
options make it quick and easy for tenants to pay rent, this
reducing the possibility of arrears.
What
happens if the tenant doesn’t pay the rent on time?
We
use the following control procedure:
- 5
days in arrears – the tenant is sent a reminder notice; this
is usually sufficient for the tenant to pay the rent.
- 10
days in arrears – the tenant is served with a 10 Day Notice to
Remedy.
Can
you guarantee that the tenant will pay the rent on time and won’t
damage my property?
Unfortunately,
no agent can guarantee that because sometimes totally unforeseen
circumstances may occur.
The keys
to reducing the possibility of these incidents occurring are:
- Careful
tenant selection
- Whangamata
Real Estate Property Management Centre use both of these tools
to minimize the chance of loss to the landlord.