How much will it cost for you to manage my property? 

• The number and type of property management services you wish us to provide.
• An assessment by us of the time and expertise required providing you with those services.

The fees charged by Whangamata Real Estate Property Management Centre are not always the cheapest in the area, but we believe that we provide the best service.  Therefore offering you the best value for money. We offer management at 10% which includes inspections etc.  Please enquire for more information.

Will I lose control of my property if I give it to you to manage? 

You can have as little or as much involvement in the management of your property as you wish.  It’s your choice.  We will discuss your requirements with you and once agreed, we will focus on ensuring they are met.

There can often be seasonal factors to consider, as well as fluctuations in supply and demand caused by economic forces outside our control, however, we devote all available resources into getting you the most suitable tenant, in the shortest time possible for the current market rent.

How do you qualify prospective tenants? 

We strive to provide you with the highest calibre tenants for your property.  Our tenant qualification process includes:

• The completion of a highly detailed Application Form.
• Thorough checking of all information provided in the Application including means of income, employment and previous tenancies.

Do I have to insure the property or does the tenant do that? 

Yes.  You must maintain your own insurance cover on the building, contents and public liability.  If the property is a Strata unit, the Strata Company insures the building, but you should have contents insurance for the carpets, blinds, curtains, light fittings and any appliances inside the unit.  The tenant is responsible for his or her own personal effects.  

How promptly do you process your monthly rent statements and pay me my money? 

We process rent statements on the first business day of each month and funds will be deposited to your bank account within 3 working days.

How are rent collections handled? 

Tenants are given two options in paying rent: 

• Direct debit (24hrs/7days) 

• Payment directly to our Property Management Centre (8hrs/7days)

These options make it quick and easy for tenants to pay rent, thus reducing the possibility of arrears.

What happens if the tenant doesn’t pay the rent on time? 

We use the following control procedure:

• 10 days in arrears – the tenant is served with a 10 Day Notice to Remedy.

Can you guarantee that the tenant will pay the rent on time and won’t damage my property? 

Unfortunately, no agent can guarantee that because sometimes totally unforeseen circumstances may occur.

The key to reducing the possibility of  incidents occurring are:

• Careful tenant selection
• Close communication with tenants.
• Whangamata Real Estate Property Management Centre use both of these tools to minimize the chance of loss to the landlord.